Operations & Program Coordinator, Nursing

Main Campus – Boston, MAMain Campus – Boston, MA

The Operations & Program Coordinator is a key member of the College of Natural, Behavioral and Health Sciences (CNBHS) Operations team, with a focus on programs within the School of Nursing (SON). The SON is a complex part of CNBHS' portfolio, with large programs at the undergraduate and graduate levels in both on-ground and online modalities, and extensive operational needs. Reporting to the Assistant Director of Operations for Nursing, the Operations & Program Coordinator helps coordinate the day-to-day operational and administrative needs within the SON, implementing best practices to ensure efficiency and sustainability, as well as to advance excellence in the delivery of services to students, faculty, and staff.

The Operations & Program Coordinator will collaborate with program and college leadership to ensure program, student, and faculty information is current and well-maintained, and will help manage the daily operations workflow within the SON. The Coordinator works with a cross-functional team of professionals across all levels of the organization and thrives in a fast paced, data driven, and highly energized environment, while being very organized and demonstrating sound judgment.

Essential Functions:

Event Operations

  • Develop and implement best practices for the SON for online and in-person events
  • Attend all events in-person or online (if running 100% virtually)
  • Collaborate with the CNBHS Operations team and other University offices (Events Management, Technology, Facilities, Catering, etc.) to execute online and in-person events such as, but not limited to:
    • Town Halls & program-specific webinars
    • University-wide Virtual Commencement Ceremonies
    • Awards ceremonies, induction ceremonies, graduation celebrations and White Coat ceremonies
  • Execute Graduate Nursing Immersion Programs
    • Oversee all Immersion Programs, a key component of the graduate nursing MSN clinical curriculum, that occur approximately six times per year
    • Oversee any related experiences as determined by program leadership, such as DNP Immersion
    • Coordinate student and faculty schedules for the entire immersive experience
    • Collaborate with 2U Student Support team to ensure all student and faculty needs are met
    • Manage inventory decisions for Immersion Weekends
  • Manage post-event surveys and follow-up communications in conjunction with program leadership
  • Other duties as assigned

Operations Support

  • Manage day-to-day operational needs for the SON and participate in ongoing policy and process development and improvements
  • Assists with SON communications regarding programs, policies and guidelines for faculty, administrators, students, advisors and others
  • Assist with maintenance and updating of key documents including handbooks, policies, syllabi templates, etc.
  • Serves as the key operational liaison for the SON for functional areas across the University i.e. Technology, Registrar, Human Resources, and 2U
  • Attend all relevant SON meetings, participate in committee work, maintain records, and manage database systems as required
  • Consult with academic leadership on key program initiatives and make recommendations on issues impacting SON programs
  • Work on discrete projects, providing project coordination, documentation, and support
  • Deploy, supervise, and evaluate student workers
  • Other duties as assigned


  • Bachelor's Degree or equivalent work experience required

Required Technical Skills

  • Advanced Proficiency with MS Office (Word, Excel and PowerPoint), Zoom, and Google Suite (Drive, Gmail, and Gcal), along with an aptitude and interest in learning new tools and software

Knowledge, Skills & Abilities

  • Three years of relevant work experience, with administrative or coordinator experience preferred
  • Excellent verbal and written communication skills, including editing and proofreading
  • Exceptional planning and organizational skills with particular ability to prioritize work in an environment with multiple and competing interests
  • Prior event planning experience is a plus
  • Ability to take initiative and ownership of projects
  • Strong strategic thinking, project management skills, attention to detail, and ability to proactively problem solve
  • Demonstrated ability to handle sensitive issues and maintain confidentiality
  • Ability to work well with culturally diverse populations within an organization
  • Ability to work independently while also knowing when to “manage up”
  • Proven ability to perform duties with a high level of professionalism, flexibility; discretion, judgment, diplomacy and tact
  • Ability to multitask, adapt to changing priorities, and meet deadlines
  • Prior experience in higher education administration is a plus

Desired Competencies

  • Communication
  • Time Management
  • Positive attitude, problem solving, patience
  • Collaboration/Teamwork
  • Personal Effectiveness/Credibility
  • Flexibility/Adaptability

Work Schedule

This is a full-time exempt position that is benefits-eligible, with a regular schedule of Monday through Friday. Occasional nights and weekends are required. Hybrid work arrangements will be considered.

Salary Grade

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

To apply, visit https://simmons.wd1.myworkdayjobs.com/en-US/Simmons-Careers/job/Main-Campus—Boston-MA/Operations—Program-Coordinator–Nursing_R09328

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